An appointment is not required to see a bulk billing GP at Our Medical. Walk-in to see the next available doctor, or your choice of doctor. No limits are placed on the consultation type or duration. Emergency patients will be given priority.
Whether you're a new or existing patient, you can download the 'Our Medical' app to plan your visit and check-in instantly on arrival. Available now for iPhone (https://apple.co/3E7IS5Y) and Android (https://bit.ly/3Sr0jTK)
In addition to bulk billing GPs, Our Medical offers on-site radiology, a full dental clinic, pharmacy, pathology, allied health and specialist services at most locations. Visit the page for your nearest 'Our Medical' location to find out more: https://www.ourmedicalhome.com.au/medical-centres
Real-time GP rosters are now available in the 'Our Medical' app. You can see the roster for a particular GP up to two weeks in advance, or filter by day to see which GPs are practising on a particular day. Available now for iPhone (https://apple.co/3E7IS5Y) and Android (https://bit.ly/3Sr0jTK)
Under Medicare, Telehealth consultations are only available to existing patients who have seen their GP in person in the last 12 months. All new patients are welcome to visit our medical centre between 7am and 10pm for a GP consultation in-person.
Telehealth is only available for Cranbourne and Marsden Park. Patients of these centres can join the queue for a telehealth consult via the 'Our Medical' app.
All other patients might consider using Our Sage telehealth services, which provides access to privately-billed telehealth consults (no Medicare rebate) from 7am to 11pm every day of the year. This service is available to new and existing patients, Medicare and non-Medicare card holders. Visit www.oursage.com.au
To join the queue for a telehealth consultation, please use the 'Our Medical' app. Please note, telehealth is only available during restricted times at our Cranbourne and Marsden Park locations.
All other patients might consider using Our Sage telehealth services, which provides access to privately-billed telehealth consults (no Medicare rebate) from 7am to 11pm every day of the year. This service is available to new and existing patients, Medicare and non-Medicare card holders. Visit www.oursage.com.au
A current referral is usually required to see a Specialist at Our Medical.
You can simply come in to see a bulk billing GP about a referral to see any of the Specialists at the medical centre.
Appointments with Specialists are booked via the 'Our Medical' app. Available now for iPhone (https://apple.co/3E7IS5Y) and Android (https://bit.ly/3Sr0jTK)
Care plan nurses, dietitians, exercise physiologists, physiotherapists, podiatrists and psychologists are available at most Our Medical locations.
Find out which allied health professionals are closest to you: https://www.ourmedicalhome.com.au/medical-centres
To book an Allied Health appointment, select the Allied/Specialists section of the 'Our Medical' app. Available now for iPhone (https://apple.co/3E7IS5Y) and Android (https://bit.ly/3Sr0jTK)
At Our Medical an appointment is required to see an allied health service providers (such as a physio or dietitian) and Specialists.
To book an Allied Health, Specialist or Physio appointment, select the Allied/Specialists section of the 'Our Medical' app. Available now for iPhone (https://apple.co/3E7IS5Y) and Android (https://bit.ly/3Sr0jTK)
Most skin checks and treatments will be Medicare bulk billed at Our Medical. Fees can apply for skin checks or treatments by appointment or skin check with specialist trained GPs.
Visit Our Medical clinic pages for more information.
If an appointment is required, you can book a skin check under the Allied/Specialists section of the 'Our Medical' app. Available now for iPhone (https://apple.co/3E7IS5Y) and Android (https://bit.ly/3Sr0jTK)
Radiology is available at the following Our Medical locations:
QLD: Gold Coast, Loganholme
NSW: Crows Nest, Dee Why, Gregory Hills, Marsden Park, Penrith
VIC: Caroline Springs, Cranbourne, Williams Landing.
Our Medical Radiology offers Medicare bulk billed imaging services including x-ray, ultrasound, OPG and CT scans.
More: https://www.ourmedicalhome.com.au/radiology
Our Medical Radiology Medicare bulk bills all x-ray and CT services, and most ultrasound services.
Our Medical Radiology is an nib first choice preferred provider. International visitors or students that have health insurance with nib may be eligible for 'no gap' radiology services. For international patients of other health funds, please contact your nearest Our Medical Radiology clinic to get an estimate on the cost of a GP consultation.
Our Medical Dental provides general, emergency and cosmetic dental and is available at:
QLD: Ashmore, Annerley, North Lakes
NSW: Crows Nest, Dee Why, Gregory Hills, Marsden Park, Penrith
VIC: Cranbourne, Williams Landing.
Visit Our Medical Dental pages for more information: https://www.ourmedicalhome.com.au/dental-clinics
Our Medical Dental accepts Afterpay for all dental services and treatments and is a nib and CBHS preferred provider. All other private health funds are accepted. Visit Our Medical Dental clinic pages for more information: https://www.ourmedicalhome.com.au/dental-clinics
You will receive a text message or a notification via the 'Our Medical' app when all pathology results have been returned to the referring doctor. When you receive this notification, please return to Our Medical to discuss the results with your doctor. Please do not call reception, as results will not be provided over the phone.
To see when your referring doctor is next consulting, please see the GP Rosters section of the 'Our Medical' app. Available now for iPhone (https://apple.co/3E7IS5Y) and Android (https://bit.ly/3Sr0jTK)
Our Medical is open until 10pm every day. For patients arriving in the evening, it will depend how many patients are already waiting to see a GP whether further consultations will be likely before the medical centre closes at 10pm. Emergency presentations will always be given priority.
Whether you're a new or existing patient, you can download the 'Our Medical' app to plan your visit and check-in instantly on arrival. Available now for iPhone (https://apple.co/3E7IS5Y) and Android (https://bit.ly/3Sr0jTK)
Patients can read the Our Medical privacy policy, including how we handle your personal information, on our website at https://www.ourmedicalhome.com.au/privacy-policy
Alternatively, patients can request a printed copy of the Our Medical privacy policy at any of our medical centres.