Dee Why Information
Our Medical Dee Why supports the local community with all their primary healthcare needs including:
- General & Family Medicine
- Accident & Casualty
- Women’s, Men’s & Children’s Health
- Chronic Disease Management
- Skin Cancer checks & treatments
- Child & travel vaccines
- Mental health
- Family planning & sexual health
- Work-related injuries & workers compensation
Meet the general practitioners at Our Medical Dee Why:
Dr Zobaida Akhter (Bengali)
Dr Maryam Banijamali (Persian)
Dr Silvia Clavero (Spanish)
Dr Areej George
Dr Charles Hayes
Dr Max Mahdavi (Farsi, Arabic, Turkish)
Dr Sayed Movahedian (Farsi)
Dr Ali Shirzad Moghaddam (Farsi)
Dr Nima Rahmanamlashi (Persian)
Dr Azhar Shabbir (Hindi, Urdu, Punjabi)
Dr Richard Tabba (Arabic)
Dr Jiaming Wu
Dr Alex Yao (speaks Tagalog)
In the event of a major emergency day or night such as chest pain, breathing difficulties or a serious accident, patients should call 000 immediately.
For non-urgent medical treatment outside of our operating hours, existing patients can call 0429 114 248
Bardia Paki offers audiology services at Our Medical Dee Why. Bardia Paki has 20 years experience as an Audiologist and holds a Bachelor of Science with Honours and Master of Clinical Audiology. He has a particular interest in in paediatrics, cochlear implants and hearing aids.
Audiological services at Our Medical Dee Why are Medicare Bulk Billed (meaning no out-of-pocket costs for Medicare card holders). This includes:
- Bulk billed hearing tests
- Bulk billed rehabilitation support including counselling and support with hearing aids and other devices
Other services include general diagnostic services, pensioner and Workcover.
Patients should speak to their GP for a referral. A GP referral is required for the audiology consult to be bulk billed, otherwise a $90 private fee will apply.
Our Medical Dee Why is bulk billing made exceptional. We offer bulk billing to all patients holding a Medicare card, so there is no out of pocket cost for most GP services. Fees apply to those patients who do not hold a Medicare card and for some consultation types such as pre-employment medicals and work-related injuries.
COVID-19 vaccines (Moderna & Pfizer) are available at Our Medical Dee Why. First dose, second dose and boosters are available, including the new XBB 1.5 vaccination.
Moderna Bivalent vaccine is also available.
No appointment required. Patients can simply walk-in between 9am and 7pm every day.
Bookings for children aged 5-11 can be made here.
All vaccines subject to availability and cannot be guaranteed at the time of your visit.
Our Medical Dental offers general, emergency and cosmetic dental. Maximum health fund rebates available. The dental clinic is open 6 days.
Abbey Tredinnick is the Dietitian at Our Medical Dee Why.
Abbey is an Accredited Practising Dietitian and nutritionist. She is passionate about the role of food and nutrition in improving physical, mental & gut health, overall wellbeing & chronic disease risk, and management.
Areas of special interests include gut health, managing digestive issues & food intolerances.
Book & manage appointments in the Our Medical app.
An appointment is not be required to see a GP at Our Medical Dee Why. Simply walk in to see the next available doctor, or the doctor of your choice. No limits will be placed on the consultation type or duration. Emergency patients will be given priority.
So that you can plan your next visit, the rosters for our network of GPs are available in the Our Medical app - available on the App Store or the Google Play Store.
The real-time calendar will display the dates, start and finish times that every one of the doctors is working. You can also see which GPs are rostered on a particular day. Available up to two weeks in advance.
Selected Doctors at our medical centre are available for home visits for regular patients of the centre, when such visits are considered safe, reasonable and necessary and will be determined by the Doctor. They must live in a 5km radius of the centre for this to be organised.
The best form of general practice is face to face, however for when an in-person consult is not available, Our Sage is the next best alternative. Our Sage provides access to privately-billed telehealth consults (no Medicare rebate) from 7am to 11pm every day of the year.
The Our Medical Membership Program rewards and recognises all patients through member benefits.
All patients can sign up to the membership program for free and benefit from:
- $20 Dental voucher
- $20 Physio voucher
- Local offers and discounts (where available)
Non-members will need to pay a private GP consultation fee.
Full T&Cs at rewards.ourmedical.com.au/termconditions
- Download the Our Medical app
- Sign up as a NEW patient via the app, making sure you have your up-to-date Medicare card and Concession card (if applicable) details to complete the new patient registration.
Once you have signed up as a patient via the Our Medical app, you will be able to check yourself in to see a GP as soon as you have arrived at the centre. Simply select the “GP check in” icon in the app and follow the prompts.
Parents and caregivers should log-in as themselves so they can manage any dependants through the one app. This includes checking children in to see a GP on arrival.
A message will appear on the app, once you have logged in, at times when the centre has reached capacity and can no longer see any more patients. Please check before coming into the centre.
4cyte Pathology at Our Medical Dee Why is open from 7.00am to 6.00pm Monday to Friday and from 8:00am to 1.00pm on Saturday and Sunday. Pathology is open at weekend hours on public holidays.
No appointment is required. Simply walk-in with your referral to see the pathology collector during opening hours. Most pathology services are bulk billed with a GP referral.
Patients will receive an SMS from the medical centre when the results are back. On receipt of this SMS, please come back in to the medical centre to discuss the results with the referring doctor.
Albert Lin is the physiotherapists at Our Medical Dee Why.
Appointments are available Monday, Tuesdays & Thursdays, from 9:30am to 8pm.
Private consult fees with the physio are $123 for an initial consult and $93 for a follow up consult. Health fund rebates may apply.
Physio consults for patients with an active EPC plan cost $76 upfront with a $56 Medicare rebate ($20 final out-of-pocket cost).
Joon Hyung Kwon is the Podiatrist at Our Medical Dee Why.
Appointments are available Wednesdays from 9am to 6pm.
Private consult fees with the podiatrist are $90 for an initial consult and $80 for a follow up consult. Health fund rebates may apply.
Consults for patients with an active EPC/care plan are Medicare bulk billed.
To book or manage a Podiatry appointment at Our Medical Dee Why, please download the Our Medical app from the App Store or Google Play. Then go to Appointments - Specialists/Allied, and select Podiatry.
Our Medical Radiology offers bulk billed radiology services including x-ray, ultrasound* and CT scans. The radiology clinic is open from 8am to 6pm Monday to Friday, from 8am to 2pm on Saturday, and from 8am to 2pm on Sundays.
*Obstetric ultrasound will incur a fee.
As of 1 November, a new and more effective shingles vaccine is available for those most at risk of having complications from shingles.
This vaccine will be free for:
- People aged 65 years and older
- First Nations people aged 50 years and older
- Immunocompromised people aged 18 years and older with medical conditions including:
- Haemopoietic stem cell transplant
- Solid organ transplant
- Haematological malignancy
- Advanced or untreated HIV.
Vaccine supplies are limited, please check with reception for availability.
Our Medical is open Wednesdays & Thursday, from 2:30pm - 6pm for routine skin checks.
Dr Zobaida Akhter has specialist training in skin cancer medicine and treatments and offers skin cancer checks by appointment only.
Fees may apply for some skin procedures with Dr Akhter.
Telehealth is not currently available at Our Medical Dee Why. Please come in to see a GP for a bulk billed consultation. No appointment required.
Telehealth is only offered to COVID positive patients. In these cases please call the medical centre. A confirmation of positive test result will be required to request a telehealth consult. Patients will also need to have attended the medical centre in-person within the last 12 months to be eligible.
Patients might also consider using Our Sage telehealth services, which provides access to privately-billed telehealth consults (no Medicare rebate) from 7am to 11pm every day of the year. This service is available to new and existing patients, Medicare and non-Medicare card holders.
Unless you are calling in relation to a medical emergency, your Doctor will be unable to speak to you whilst consulting with another patient. Our Receptionists will pass on a message and the Doctor will return the call when time permits. Requests for prescriptions, referrals or the results from any tests or investigations cannot be given over the phone, unless part of a telehealth consultation with your GP.
We do not accept correspondence by fax. All patient health information needs to be exchanged securely via electronic messaging, such as HealthLink (EDI code ourmdwhy), Medical Objects, Argus etc. Please phone us for integration details.
Have more questions? Search our FAQs
Exceptional healthcare designed around you
From blood tests to broken bones, scripts to specialists, at Our Medical Dee Why we can help you and your family with almost every medical issue, every day of the year. We offer a range of services - GP, radiology, pathology, dental and physiotherapy - all under one roof.
Bulk billed doctors
Accident & Emergency
New Our Medical app
The new Our Medical app allows patients to check-in to see a GP; see GP rosters in real-time; manage specialist & allied health appointments; and access eScripts, medical certificates & specialist referrals. Have access to exceptional healthcare, at your fingertips!