North Lakes

Our Medical North Lakes offers exceptional healthcare designed around you.

Open to 10pm every day, Our Medical North Lakes offers comprehensive services for end-to-end care. Bulk billing GPs are available for in-person and remote consultations without the need for an appointment. Co-located services include dental, pathology, physio, pharmacy and allied health. Radiology clinic is coming late 2021.

For the safety of our patients, staff and doctors, you must wear a mask at Our Medical North Lakes.

Phone (07) 3063 0777


Opening hours
Monday: 07:00 am-10:00 pm
Tuesday: 07:00 am-10:00 pm
Wednesday: 07:00 am-10:00 pm
Thursday: 07:00 am-10:00 pm
Friday: 07:00 am-10:00 pm
Saturday: 08:00 am-10:00 pm
Sunday: 08:00 am-10:00 pm

Public holidays: 08:00 am - 10:00pm


North Lakes Information

Our Medical North Lakes offers exceptional healthcare for all:

  • General & Family Medicine
  • Accident, Casualty & Emergency Medicine
  • Women’s, Men’s & Children’s Health
  • Geriatrics 
  • Chronic Disease Management 
  • Skin Checks & Treatments
  • Mental Health 
  • Family planning & sexual health
  • Work-related injuries & workers compensation

COVID-19 vaccines (Pfizer and AstraZeneca) are available Our Medical North Lakes.*

Patients, and caregivers of patients, can book a COVID-19 Vaccination online.

Online bookings for Pfizer COVID-19 vaccines are now open for children aged 5 to 11 at Our Medical North Lakes here. Patients are advised that supply is limited, and a booking must be made for COVID-19 vaccines for 5-to-11-year-olds.

*Subject to stock availability.

Meet the bulk billing general practitioners at Our Medical North Lakes: 

Dr Jelica Antic-Pavlovic (Bosnian, Croatian, Macedonian and Serbian)

Dr Cecilio Arenas (Filipino and Tagalog)

Dr Munashe Chendume (Chishona)

Dr Francis Donoghoe

Dr Ryan Dougherty

Dr Elizabeth Headden

Dr Loretto Maxwell

Dr Tom Moore

Dr Ajay Naidu (Hindi)

Dr Renu Rayani (Hindi, Gujarati and Punjabi)

Dr Helen Sadumiano (Filipino and Tagalog)

Dr Harjit Singh

In the event of a major emergency day or night such as chest pain, breathing difficulties or a serious accident, patients should call 000 immediately. For non-urgent medical treatment outside of our operating hours, please call National Home Doctors on 13 SICK (13 7425).

Our Medical North Lakes offers patients a range of allied health services including physiotherapy, psychology and dietetics. 

The accredited practising dietitian on-site, Kimberley Staneke, is available for consultations on Mondays and Wednesdays.

The registered psychologist, Casey Barnard, is available for consultations on Mondays, Wednesdays and Fridays.

Please speak to at bulk billing GP at the medical centre for a referral. 


Our Medical is open every day for skin checks. Come in to see a bulk billing GP for a routine skin check.  

Dr Francis Donoghoe is a specialist skin doctor who also runs a skin cancer clinic at Our Medical North Lakes. 

Bulk billed skin cancer checks as well as operative and non-operative treatments available. 

Dr Francis Donoghoe is available by appointment Monday to Thursday from 8am to 6pm. 

Contact Reception for more information or to book an appointment. 

Our Medical North Lakes is bulk billing made exceptional. We offer bulk billing to patients holding a Medicare card, meaning there is no out of pocket cost for most GP services. Fees apply to those patients who do not hold a Medicare card and for some consultation types such as pre-employment medicals and work-related injuries. 

Open 5 days, Our Medical Dental offers general, emergency and cosmetic dental. Maximum health fund rebates are available. For more information and to book visit the North Lakes Dental clinic page.

An appointment is not required to see a GP at Our Medical North Lakes. Simply walk in to see the next available doctor, or the doctor of your choice. No limits are placed on the consultation type or duration. Emergency patients will be given priority. Appointments are required for allied health services such as physiotherapy. 

4Cyte Pathology at Our Medical North Lakes is open from 7am to 5pm Monday to Friday and from 8am to 2pm on Saturday and Sunday. Pathology is closed on public holidays.

No appointment is required. Simply walk-in with your referral to see the pathology collector during opening hours. Most pathology services are bulk billed with a GP referral.

Patients will receive an SMS from the medical centre when the results are back. On receipt of this SMS, please come back in to the medical centre to discuss the results with the referring doctor. If you are unable to attend the medical centre in person, please join the telehealth queue via our website.

We value patient feedback at Our Medical North Lakes. Please speak to your doctor or our practice manager if you have any comments or concerns. Our goal is to address and resolve issues directly, however should you need to you can escalate a complaint to:

Office of the Health Ombudsman
PO Box 13281 George Street
Brisbane Qld 4003
Ph: 133 646

Fraz Family Pharmacy is co-located at Our Medical North Lakes for patient convenience. It is open to 10pm 7 days a week, including public holidays. The pharmacy can help patients with prescriptions, medical devices, vitamins and more.

Physiotherapist, Nicholas Quain, is available for consultation at Our Medical North Lakes from Monday to Friday and by appointment on the weekend. Call reception to book.

Our Medical Radiology is coming in late 2021 to North Lakes and will offer bulk-billed radiology services including x-ray, ultrasound and CT scans.

For current patients, Our Medical North Lakes offers remote consultations with quality GPs from the comfort of your own home. Telehealth GP consults are available from Monday to Friday between the hours of 9am and 4pm (excluding public holidays). If you need to see a GP outside of these hours, Our Medical North Lakes is open for in-person consults until 10pm every day of the year. To be eligible for a Medicare bulk billed telehealth consult, patients will need to have have attended the medical centre in-person within the last 12 months. Join the telehealth queue here.

Unless you are calling in relation to a medical emergency, your Doctor will be unable to speak to you whilst consulting with another patient. Our Receptionists will pass on a message and the Doctor will return the call when time permits. Requests for prescriptions, referrals or the results from any tests or investigations cannot be given over the phone, unless part of a telehealth consultation with your GP.

We do not accept correspondence by fax. All patient health information needs to be exchanged securely via electronic messaging, such as HealthLink (EDI code onemednl), Medical Objects, Fetch, GIG Viewer etc. Please phone us for integration details. 


Have more questions? Search our FAQs

Exceptional healthcare designed around you

From blood tests to broken bones, scripts to specialists, at Our Medical North Lakes we can help you and your family with almost every medical issue, every day of the year. We offer a range of services - GP, dental, pathology, physio, pharmacy and allied health - all under one roof. Radiology coming soon.

Bulk billed doctors

Accident & Emergency



Allied Health



COVID-19 Vaccinations

COVID-19 vaccines (Pfizer & AstraZeneca) available at Our Medical.

Online bookings for Pfizer COVID-19 vaccines are now open for children aged 5 to 11 at Our Medical North Lakes. Patients are advised that supply is limited, and a booking must be made online below.