Williams Landing

Our Medical Williams Landing offers exceptional healthcare designed around you.

Open to 10pm every day, Our Medical Williams Landing offers comprehensive services for end-to-end care. Bulk billing GPs are available for in-person and remote consultations without the need for an appointment. Co-located services include radiology, dental, pathology, physio, exercise physiologist, audiology, a dietitian and a diabetes educator.

Phone (03) 9008 4222

Opening hours
Monday: 07:00 am-10:00 pm
Tuesday: 07:00 am-10:00 pm
Wednesday: 07:00 am-10:00 pm
Thursday: 07:00 am-10:00 pm
Friday: 07:00 am-10:00 pm
Saturday: 08:00 am-10:00 pm
Sunday: 08:00 am-10:00 pm

Public holidays: 08:00am-10:00pm

our-medical-williams-landing

Williams Landing Information


Our Medical Williams Landing offers exceptional healthcare for all:

  • General & Family Medicine
  • Accident, Casualty & Emergency Medicine
  • Women’s, Men’s & Children’s Health
  • Geriatrics 
  • Chronic Disease Management 
  • Skin Cancer checks & treatments 
  • Child & travel vaccines
  • Mental health 
  • Family planning & sexual health
  • Work-related injuries & workers compensation 

*During busier periods the centre may reach capacity before 10pm, this will be advised via the Our Medical app. Please check the app before coming to the centre.

COVID-19 vaccines (AstraZeneca, Moderna, Moderna Bivalent & Pfizer) are available at Our Medical Williams Landing. Boosters are available, including the new XBB 1.5 vaccination.

No appointment required for patients aged 12+. Patients can simply walk-in between 9am and 5pm weekdays.

Online bookings for Pfizer COVID-19 vaccines are available for children aged 5 to 11 at Our Medical Williams Landing here.

Meet the bulk billing general practitioners at Our Medical Williams Landing: 

Dr Shirin Anbarjafari (Persian, Dari)

Dr Prakash Chettiar (Hindi, Kannada, Telugu, Tamil)

Dr Anne Glew

Dr Shawkat Kamal

Dr Inas Abdul Karim (Arabic)

Dr Prosper Kokoricha

Dr Wee Leen Ong (Chinese, Mandarin)

Dr Cynthia McGregor

Dr Enyinnaya Nwaegerue

Dr MD Towfiqur Rahman (Bengali)

Dr Moazzam Rasheed

Dr Hiwa Sabir (Arabic, Kurdish, Persian)

Dr Dilpreet Saini

Dr Naleemudeen (Deen) Sihabdeen (Tamil, Sinhala, Malayalam)

Dr Rosemarie Zaldarriaga (Filipino)

For non-urgent medical treatment outside of our operating hours, existing patients can call 0439 370 584.

In the event of a major emergency day or night such as chest pain, breathing difficulties or a serious accident, patients should call 000 immediately.

An Audiologist, Dietitian, Diabetes Educator, Exercise Physiologist and Physiotherapist are available at our Williams Landing medical centre.

To book or manage an appointment with the dietitian or the exercise physiologist at Our Medical Williams Landing, please download the Our Medical app from the App Store or Google Play.

Shukri Abi offers audiology services at Our Medical Williams Landing. Shukri has over 18 years clinical experience, specialising in adults with complex hearing. She is passionate about all things hearing technology, can support with custom hearing solutions and solves real world hearing problems to enhance patient's lives.

Hearing assessments at Our Medical Williams Landing are Medicare Bulk Billed (meaning no out-of-pocket costs) for Medicare card holders, DVA, Workcover and TAC patients. Patients should speak to their GP for a referral. A GP referral is required for the audiology consult to be bulk billed.

For non-Medicare patients and for audiology services that aren't listed on the MBS, a $100 private fee will apply for a standard consult and $200 private fee for a long consult. 

Audiology services include:

  • Hearing diagnostics tests for all ages
  • Cochlear Implant & Bone anchored assessment and fitting
  • Hearing Aid Rehabilitation including hearing aids assessments and fittings
  • Tinnitus assessment and counselling
  • Ear hygiene - wax removal and management
  • Hearing conservation & educational programs

Audiology consults are available on Tuesdays. To book or manage an appointment with the Audiologist at Our Medical Williams Landing, please download the Our Medical app from the App Store or Google Play. Book under Allied/Specialists appointments. 

Bulk billed skin cancer checks are available at Our Medical Williams Landing. 

Walk-in consultations are available every day. 

Contact Reception for more information. 

We offer bulk billing to patients holding a Medicare card, so there is no out-of-pocket cost for most GP services. Fees apply to patients who do not hold a Medicare card and for some consultation types such as pre-employment medicals and work-related injuries.

Open 6 days, Our Medical Dental offers general, emergency and cosmetic dental. Maximum health fund rebates are available. For more information and to book visit the Williams Landing Dental Clinic page.

A Dietitian offers consultations at Our Medical Williams Landing. 

To book or manage an appointment with the Dietitian at Our Medical Williams Landing, please download the Our Medical app from the App Store or Google Play.  Appointments can be made via the Allied/Specialists section. 

 

Mr Karim Fawzi is the Diabetes Educator and Consultant Pharmacist at Our Medical Williams Landing. In addition to English, Karim also speaks Arabic. 

Karim provides consultations between 10am and 2pm every Friday. 

Private consult fees with the diabetes Educator are $75 (Private Health Fund rebates may apply). Consults for patients with an active EPC plan are Medicare bulk billed. 

To book or manage an appointment with the Diabetes Educator at Our Medical Williams Landing, please download the Our Medical app from the App Store or Google Play. Appointments can be made via the Allied/Specialists section. 

Dominic Shum is the Exercise Physiologist at Our Medical Williams Landing, and is available for consults on Sundays. 

To book or manage an appointment with the exercise physiologist at Our Medical Williams Landing, please download the Our Medical app from the App Store or Google Play.

Free flu vaccines now available at Our Medical Williams Landing for Our Medical Membership Program members aged 5-64. Government funded free flu vaccines for children aged between 6 months and 5 years, Aboriginal and Torres Strait Islander people from 6 months, pregnant women, people aged 65 or over, and people with specific medical conditions are also available. If you have a chronic illness, you may also be eligible for the free Government flu vaccination, please discuss this with your GP.

No appointment necessary. To receive the free flu vaccine, check-in to see a bulk billing GP at the centre using the Our Medical app.

For patients who don’t have a Medicare card, the vaccine is still free, however, patients will need to pay the standard private fee for the GP consultation.

We are located directly opposite Williams Landing Shopping Centre with free undercover parking accessible via Tonkin Way. This carpark provides direct access to the medical centre.  

We’re also a short walk from Williams Landing Train Station.

An appointment is not required to see a GP at Our Medical Williams Landing. Simply walk in to see the next available doctor, or the doctor of your choice. No limits are placed on the consultation type or duration. Emergency presentations will be given priority.

In the event of a major emergency, day or night, such as chest pain, breathing difficulties or a serious accident, patients should call 000 immediately. 

So that you can plan your next visit, the rosters for our network of GPs are available in the Our Medical app - available on the App Store or the Google Play Store.

The real-time calendar will display the dates, start and finish times that every one of the doctors is working. You can also see which GPs are rostered on a particular day. Available up to two weeks in advance.

Some doctors at Our Medical Williams Landing are available for home visits for regular patients, when such visits are considered safe, reasonable and necessary, which will be determined by the doctor.

To make an enquiry about home visits please speak to your regular GP.

Medical Certificates are available from Our Sage from $19.

The best form of general practice is face to face, however for when an in-person consult is not available, Our Sage is the next best alternative. Our Sage provides access to privately-billed telehealth consults (no Medicare rebate) from 7am to 11pm every day of the year.

The Our Medical Membership Program rewards and recognises all patients through member benefits. 

All patients can sign up to the membership program for free and benefit from:

  • $20 Dental voucher
  • $20 Physio voucher
  • Local offers and discounts (where available)

Non-members will need to pay a private GP consultation fee.

Full program T&Cs here.

Patients can sign up via the Our Medical app.

As a patient of Our Medical, we encourage you to register Our Medical Williams Landing with MyMedicare

Register via your Medicare Online Account or Express Plus Medicare Mobile app. Click here for more information on MyMedicare, how to register and the benefits to you.

 

For ease of check-in, new patients to Our Medical should download the Our Medical app from the Apple App Store or Google Play before coming into the centre.

  1. Download the Our Medical app
  2. Sign up as a NEW patient via the app, making sure you have your up-to-date Medicare card and Concession card (if applicable) details to complete the new patient registration.

Once you have signed up as a patient via the Our Medical app, you will be able to check yourself in to see a GP as soon as you have arrived at the centre. Simply select the “GP check in” icon in the app and follow the prompts.

Parents and caregivers should log-in as themselves so they can manage any dependants through the one app. This includes checking children in to see a GP on arrival.

A message will appear on the app, once you have logged in, at times when the centre has reached capacity and can no longer see any more patients. Please check before coming into the centre.

International visitors or students with health funds may contact reception to get an estimate on the cost of a GP consultation.

4cyte Pathology delivers pathology services to Our Medical Williams Landing patients as well as walk-in patients. This pathology service is open 7am to 6pm Monday to Friday, and 8am to 12.30pm Saturday and Sunday. Pathology is closed on public holidays.

Most pathology services are bulk billed with a GP referral.

Our Medical Williams Landing patients will receive an SMS from the medical centre when the results are back. On receipt of this SMS, please come back in to the medical centre to discuss the results with the referring doctor. 

We value patient feedback at Our Medical Williams Landing. Please speak to your doctor or our practice manager if you have comments or concerns. Alternatively, you can send feedback via our online feedback form

Our goal is to address and resolve issues directly, however should you need to you can escalate any complaint to:
Health Care Complaints Commissioner, Level 26, 570 Bourke Street, Melbourne  VIC  3000
Ph: 1300 582 113 Web: hcc.vic.gov.au/public

Ralph Perez and Mahendra Chaudhary are the physiotherapists at Our Medical Williams Landing. 

Private consult fees with the physio are $105 for an initial consult and $90 for a follow up consult. Health fund rebates may apply.

Physio consults for patients with an active EPC plan are Medicare bulk billed. 

To book or manage an appointment with a physiotherapist at Our Medical Williams Landing, please download the Our Medical app from the App Store or Google Play.

Open 7 days, Our Medical Radiology offers bulk billed x-ray, ultrasound*, OPG and CT scans. All referrals are accepted. For more information visit our Williams Landing Radiology Clinic page.

*Obstetric ultrasound will incur a fee.

As of 1 November, a new and more effective shingles vaccine is available for those most at risk of having complications from shingles.

This vaccine will be free for:

  • People aged 65 years and older
  • First Nations people aged 50 years and older
  • Immunocompromised people aged 18 years and older with medical conditions including:
    • Haemopoietic stem cell transplant
    • Solid organ transplant
    • Haematological malignancy
    • Advanced or untreated HIV.

Vaccine supplies are limited, please check with reception for availability. 

Download the Our Medical app from the App Store or Google Play

Dr Douraid Abbas is the general surgeon at Our Medical Williams Landing. 

Dr Jun Dai is the geriatrician at Our Medical Williams Landing. 

Speak to your GP for a referral, and download the Our Medical app from the App Store or Google Play to book and manage appointments with the specialists at Our Medical Williams Landing.

Telehealth is currently only available to patients who have tested positive to COVID-19. Patients can organise a telehealth consultation by calling reception. Patients will need to have have attended the medical centre in-person within the last 12 months to be eligible for a telehealth consult. 

All other patients should come in to see a GP for a bulk billed consultation. No appointment required.

Patients might also consider using Our Sage telehealth services, which provides access to privately-billed telehealth consults (no Medicare rebate) from 7am to 11pm every day of the year. Our Sage offers telehealth services to new and existing patients, Medicare and non-Medicare card holders. Our Sage is a separate service and does not have access to your Our Medical patient records, meaning no result follow up service is available.

Unless you are calling in relation to a medical emergency, your Doctor will be unable to speak to you whilst consulting with another patient. Our Receptionists will pass on a message and the Doctor will return the call when time permits. Requests for prescriptions, referrals or the results from any tests or investigations cannot be given over the phone.

We do not accept correspondence by fax. All patient health information needs to be exchanged securely via electronic messaging, such as HealthLink (EDI code ourmedhw), Medical Objects, Fetch, GIG Viewer etc. Please phone us for integration details. 

An automated SMS is sent to all pathology patients once the results have been received by the Doctor. Only when the medical centre sends an SMS to the patient are the results ready to be discussed.

If you have not received an SMS from the medical centre with your test results in 5 days, please contact reception.

You will be required to return to the centre to discuss these results as part of a consultation. If your urgent attendance is required to discuss a result your doctor will arrange for you to be contacted.

We may also send reminder notices via mail, SMS or email in relation to preventative healthcare. If you do not wish to receive these communications, please advise our reception team.

The Williams Landing Wellness Clinic, located at Our Medical Williams Landing, provides wellness checks and comprehensive assessments for those aged 50 and over and for Aboriginal or Torres Strait Islander people aged 35 and over.

Wellness checks include heart health assessments, oral and nutrition assessments, grip strength and frailty assessments, peripheral vascular disease assessments, electrocardiograms (ECGs), and other routine exams such as height, weight, blood pressure and heart rate. 

The Wellness Clinic is open Monday through Friday from 9am to 5pm. The service is FREE to everyone; however, you must have Medicare and be a regular patient of a GP at Williams Landing to receive a heart health assessment. No GP referral is needed to visit the Wellness Clinic. 

Have more questions? Search our FAQs

Exceptional healthcare designed around you

From blood tests to broken bones, scripts to specialists, at Our Medical Williams Landing we can help you and your family with almost every medical issue, every day of the year. We offer a range of services - GP, radiology, pathology, dental, dietitian, podiatrist and exercise physiologist - all under one roof.

Bulk billed doctors

Radiology

Accident & Emergency

Dental

Allied Health

Pathology

WL Xmas

Christmas Hours

Our Medical Williams Landing is open to 10pm every day over the Christmas and New Year period.
No appointment necessary, simply come into the centre and check-in to see a bulk billing GP using the Our Medical app.
Radiology will close on Public Holidays.

Our Medical app

Our Medical app

The Our Medical app allows patients to check-in to see a GP; see GP rosters in real-time; manage specialist & allied health appointments; and access eScripts, medical certificates & specialist referrals. Have access to exceptional healthcare, at your fingertips!